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Bad dental experience

You’re here because… a bad experience at the dentist in the past has left you anxious or afraid

Many people come to us telling us they’ve had a painful or bad dental experience in the past. It’s always sad when we hear this because it doesn’t have to be like this. Just because you’ve had a bad dental experience, it doesn’t mean history has to be repeated.

What we hear from our patients

“My mouth wasn’t numb enough during a procedure.”

“The dentist didn’t explain things to me well. I didn’t really understand why the treatment was needed.”

“I felt pressured into making up my mind.”

Our approach

Many people have had a bad dental experience that has stopped them completing the treatment they needed. Unfortunately, dental problems don’t fix themselves and, over time, this means that what once may have been small problems that were easily fixed will then develop into bigger problems that require more invasive and more complex treatment that’s more expensive.

Often, by the time these problems begin to hurt, it may be too late to save the teeth at all. This then means that the poor patient has to endure teeth extractions and surgery that could have been easily avoided. And, of course, this doesn’t make for low-stress dental visits. It’s a vicious cycle.

How we can help

  1. Bad dental experiences often deter patients from seeking treatments. At Today's Dentistry, we try to avoid what happened during the bad dental experience.

    Bad dental experiences often deter patients from seeking the treatment they need. We’ll listen to you carefully and tailor your treatment to your individual situation, so you’ll feel comfortable visiting the dentist again.

    The first thing to do is to find out what happened during your bad dental experience in the past. By listening carefully and understanding what has triggered you in the past, we can avoid them so you never have to go through that experience again.

  2. The second thing we do is to look at any past dental treatment that has been successful and not unpleasant, so we can repeat things from those experiences. We can tailor and modify our treatment to best suit your individual situation.
  3. If communication has been a problem in the past, which often it is, we’ll make sure that we spend the time to explain things thoroughly in everyday language and to answer any questions before any treatment is begun.
  4. We’ll also make sure that there’s absolutely no pressure from us to begin a treatment, which treatment you choose or even if you choose to do anything. We’re always happy to provide your dental records and notes to another dentist if you’d like to get a second opinion before you begin any treatment, or speak with you again later if you want to go away and just think it over.

Our practice is built on our relationships with patients, who refer us to their family and friends. We want you to feel comfortable enough to come back, so it’s in our interest for you to have a positive experience.


Have you had a bad dental experience?

After a bad dental experience, trying a new dentist is daunting. At Today's Dentistry, it is a priority of ours to ensure you feel comfortable. We understand that trying out a new dentist can be daunting. You can come into our practice, have a look around, meet everyone and just get the vibe of it – see if it looks like the kind of place you’d be comfortable with.

Here’s how Today’s Dentistry can help you take that first step:

Watch our videos and get to know us better

Read our article Are you scared of the dentist?

Ask us a question at our popular Ask a Dentist

Make a time with us to visit and our dentists will be happy to see you for 10 minutes to introduce themselves.

Book an appointment online or call our friendly reception staff on 07 3263 2677. We can organise to have your dental records transferred from your previous dentist.

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